UX Lead Designer

Tasks

• Collaborate with cross-functional teams, including product managers, UX researcher, content strategist, and developers, to translate user needs into design solutions
• Develop prototypes and high-fidelity designs for the childcare hub website
• Conduct prototype testing for new features, analyze findings, and develop design recommendations accordingly
• Collaborate with a content strategist to develop the overall content design strategy and enhance user experience

Note:

Candidates who do not have the mandatory skills will not be considered

• At least 8 years of proven experience in user experience design, with a strong portfolio showcasing successful user-friendly consumer-facing solutions
• Candidate’s resume must include a link to portfolio
• Strong sense of visual design and styling including typography, spacing and use of layout
• Proficiency in Figma with demonstrated experience in independently creating end-to-end design solutions
• Strong understanding of user-centered design processes, including the ability to map users’ digital journeys, mock up low to high-fidelity designs, and create testable prototypes that enhance usability and accessibility
• Ability to synthesize user research and data insights into design hypotheses and solutions
• Ability to receive and synthesize teammates’ feedback to improve designs
• Experience working with product and content strategists to translate outlines and requirements into design solutions
• Experience working with developers to test out prototypes and conduct visual quality assurance to ensure that digital products were built the way they were intended
• Strong communication skills, with the ability to articulate design concepts and strategies clearly to partners and cross-functional teams in non-technical language

The successful candidate is expected, but not required to possess the following:

• Bachelor’s degree in relevant field (e.g., Design or UX Design, Human-Computer Interaction, Computer Science)
• Experience working in cross-disciplinary teams, collaborating with product managers, engineers, and content strategists to deliver user-centered products and services
• Experience working in public sector or alongside government partners
• Strong ability to drive design projects from concept to implementation, with a comprehensive knowledge of design and design research methodologies
• Experience conducting usability testing or assisting in its implementation, with strong analytical skills to interpret user data and translate research insights into actionable design recommendations
• Familiarity working within limited design systems, adapting and extending existing components to meet user needs while considering technical feasibility
• Understanding of accessibility standards and best practices in design to ensure inclusivity for all users
• Exemplifies diversity, equity and inclusion work in design practice and past projects, with ability to work with a wide range of stakeholders across the city