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Desktop Support Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Insight Global
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Location: New York

Cantor Fitzgerald is seeking a hands‑on Desktop Support Engineer to provide Tier 2 technical support in a fast‑paced financial services environment. This role requires strong troubleshooting skills, deep knowledge of Windows and Office 365, and the ability to work independently on hardware and software issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience
  • Hands‑on experience with Windows OS and Office 365
  • Strong understanding of PC hardware and troubleshooting
  • Active Directory administration experience (full ownership of tasks)
  • Basic networking knowledge (IP configuration, hostnames)
  • Familiarity with Bloomberg and other financial applications
  • Certifications : A+ preferred
  • Ability to think critically and solve problems independently
  • Excellent communication skills; resume must align with actual experience
Nice to Have Skills & Experience
  • Shell scripting

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

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