Desktop Support Specialist
Listed on 2026-01-03
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IT/Tech
IT Support, Technical Support
Cantor Fitzgerald is seeking a hands‑on Desktop Support Engineer to provide Tier 2 technical support in a fast‑paced financial services environment. This role requires strong troubleshooting skills, deep knowledge of Windows and Office 365, and the ability to work independently on hardware and software issues.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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- Hands‑on experience with Windows OS and Office 365
- Strong understanding of PC hardware and troubleshooting
- Active Directory administration experience (full ownership of tasks)
- Basic networking knowledge (IP configuration, hostnames)
- Familiarity with Bloomberg and other financial applications
- Certifications : A+ preferred
- Ability to think critically and solve problems independently
- Excellent communication skills; resume must align with actual experience
- Shell scripting
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
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