Programmer Analyst
Listed on 2026-01-04
-
IT/Tech
IT Support
Location: New York
PROGRAMMER ANALYST – NYC Department of Social Services
Apply for the COMPUTER ASSOCIATE (SOFTWARE) I role, functioning as a Programmer Analyst. Eligibility requires permanent placement in the Computer Associate (Software) title.
The Department of Social Services (DSS) comprises the Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Information Technology Services (ITS) supports DSS by developing and maintaining technology infrastructure and applications across HRA and DHS.
Responsibilities- Manage hardware and software design and implementation for Medicaid critical Windows infrastructure, including complex platforms such as WMS/UNIX/Windows 10.
- Perform advanced technical diagnostics for hardware and software to ensure efficient Enterprise Network operation.
- Monitor network performance, resolve issues promptly, and maintain cross‑platform connectivity for Enterprise Network computer complexes and associated Federal, State, City, and Vendor networks.
- Contribute to technical recommendations for strategic planning, system consolidation, conversion, acquisition, and infrastructure growth. Provide instruction and demonstrations on the proper, efficient use and installation of complex application software.
- Baccalaureate degree in computer science or related field (or equivalent) plus 24 semester credits, and one year of full‑time software experience in systems development, analysis, programming, database administration, or related areas.
- High‑school diploma (or equivalent) plus five years of full‑time software experience as described above.
- Equivalency:
College education may substitute for up to two years of required experience; 60 semester credits equate to one year of experience. Additional credits or a 625‑hour programming certificate may substitute for one year of experience. All candidates must have at least a four‑year high‑school diploma and one year of satisfactory experience.
- Extensive knowledge of Microsoft Windows OS (10, 11), browsers, and Microsoft 365 Office (One Drive, Teams, Visio, Project).
- Familiarity with Active Directory, remote access tools (RDP, Dameware, Team Viewer), LAN, and wireless network troubleshooting.
- Experience with Apple OS X, Service Now, and hardware components for HP, Dell, and Lexmark.
- Hands‑on hardware troubleshooting, team collaboration, and independent work capability.
55‑a Program:
Position open to qualified persons with a disability. Indicate interest in the 55‑a Program on your resume/cover letter.
Public Service Loan Forgiveness:
Eligible for federal loan forgiveness and state repayment assistance programs. For details, visit U.S. Department of Education’s website.
Residency Requirement:
New York City residency is not required.
The City of New York is an inclusive equal‑opportunity employer committed to diversity and a discrimination‑free work environment.
Employment Details- Seniority level:
Entry level - Employment type:
Full‑time - Job function:
Engineering and Information Technology - Industry: Government Administration
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).