Technical Project Manager, Institutional Services; Temporary

Position: Technical Project Manager, Institutional Services (Temporary)
Location: New York

Technical Project Manager, Institutional Services (Temporary)

Department: Digital

Employment Type: Temporary

Location: Stephen

A. Schwarzman Building

Reporting To: Shelley Dexter

Compensation: $100,000 - $110,000 / year

Description

This is a temporary four year grant‑funded role. This role is hybrid and requires working three days in the office in NYC.

Overview NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron‑facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials.

We are seeking a Technical Project Manager to join the Institutional Services team, bringing solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to lead the project team responsible for building the applications that support patrons' access to digital library cards, educational services, and single sign‑on. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues.

This is a four year, grant funded temporary position.

We are looking for someone we can count on to:

Own:

• End‑to‑end planning and coordination of strategic projects across development teams and working groups
• Project and communication plans, timelines, and project status reports of both internal and vendor teams
• Quarterly planning process for digital product initiatives; encompassing goal‑setting, timeline creation, and continuous improvement
• Collaboration and coordination with cross‑functional teams to establish and achieve strategic goals, manage resources, define and protect project scope
• Coordination of successful deployments
• Project documentation and reports

Teach:

• Simplified processes and workflows to drive optimal, efficient results
• Best practices in iterative development and incremental improvements

Learn:

• NYPL’s systems, tools, products, services, and organizational structure
• The basics of library data and standard library technology
• The Digital team’s product development process

Improve:

• Communication, dynamics, and collaboration across team, department, working groups, and stakeholders
• Team workflows to enhance efficiency, velocity, and collaborative opportunities
• Estimate accuracy and release frequency

Some expectations for this role are that within: 1 month

• Understand the functional structure and core mission of NYPL
• Understand the organization, roles, and culture within the Digital Team, stakeholder, and leadership groups
• Organize project documentation and artifacts; take ownership of scrum ceremonies, project deliverables, and build project plans

3 months

• Gain an understanding of the institutional strategy and how the projects and deliverables contribute to institutional goals
• Establish strong, collaborative relationships between team members, stakeholders, and leadership
• Identify opportunities for process improvement and develop strategies to address them

6 months and beyond

• Lead robust, aligned, high performing project teams
• Drive development and execution of sprint, quarterly and annual goals
• Take responsibility for overall delivery and management of all assigned projects

Responsibilities:

• Lead end‑to‑end product development processes from inception through delivery
• Develop communication and capacity plans, project timelines, and provide project status updates to department and cross‑functional Library partners
• Identify and mitigate project risks and issues
• Lead all scrum ceremonies, with a focus on team process and enabling rapid product development
• Oversee partner vendors or agencies that may be involved in project delivery
• Support annual and quarterly road mapping for the Institutional Services team
• Own progress tracking of established goals, and proactively adjust processes and plans as needed
• Other duties as assigned

Required Education, Experience & Skills Required Education and Certifications

• Bachelor’s degree - OR - 5 year’s experience managing software and/or web…