Desktop Support Technician

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Job Category:
Desktop Support Technician
Job Type: Hybrid

Job Location:

New York City, New York State
Compensation:
Depends on Experience
W2: W2-Contract Only;
Kindly note that applications on a C2C basis will not be considered for this role.

Desktop Support Technician responsibilities include:

• Provide hands‑on user support by troubleshooting hardware and software problems for desktop and laptop computers.
• Configure workstations for new users and upgrade existing equipment and software.
• Set up and maintain network and telecommunication systems.
• Troubleshoot LAN, server, and connectivity issues.
• Utilize ticketing system, when necessary.
• Re‑image computers, perform data migrations and restorations, and conduct remote problem solving as needed.

• Minimum 5 years of Desktop Support experience.
• Working knowledge of hardware components, hardware configurations, and strong software experience.

• Senior Level: Mid‑Senior level
• Employment Type:
  
  Full‑time
• Job Function:
  Information Technology
• Industries: IT Services and IT Consulting

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