.Net Production Support Marklogic

• Production application support experience with business users and financial / banking domain.
• Technical knowledge and skills with SQL/PLSQL/Marklogic, Linux and Windows.
• Understanding of batch schedulers (e.g. Control M) and reporting engines (QLIK).
• Experience with .Net and web based technologies.
• Detailed knowledge & working experience of ITIL methodologies.
• Working knowledge of monitoring and support tools like GENEOS, Splunk & Service Now.
• Knowledge of trade lifecycle and F2B processes.
• Strong analytical capability and ability to multi-task.
• Learning quickly and self-developing.
• Honest, initiative, responsible, self-disciplined, manageable.
• Ability to take ownership on issues resolution.
• Ability to perform under pressure.
• Strong interpersonal skills and ability to establish rapport with front office users.
• Embrace interaction with business groups.
• Actively pick up front office issues and queries and drive the resolution for the systems in scope.
• Be responsible for Batch job monitoring and troubleshooting in terms of application and system issues.
• Escalate issues when required to ensure timely resolution.
• Pro-actively seek to minimize potential application support problems through root cause analysis and monitoring.
• Maintain and execute scripts on DB for ad-hoc reports, user requests.
• Parsing and analysis of data feeds as well as error checking.
• Participate in the events such as Quarterly Maintenance Windows and Disaster Recovery rehearsals.
• Maintain documentation related to support.

Mid-Senior level

Full-time

Other

IT Services and IT Consulting

Location:

New York, NY. Salary: $80,000.00-$85,000.00. Posted 2 weeks ago.