Business Analyst - Telecom & IVR; Kore.ai Onsite Charlotte
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-07
Listing for:
Virtusa
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Business Analyst, Data Analyst
Job Description & How to Apply Below
Location: New York
A leading IT services provider is seeking an experienced Business Analyst specializing in Telecom and IVR systems. The role involves gathering and analyzing requirements, designing IVR flows to enhance customer experiences, and working closely with technical teams to implement solutions. The ideal candidate will have over 8 years of relevant experience, including hands-on work with Kore.ai platforms. This full-time position is onsite in Charlotte, NC, emphasizing collaboration and effective communication.
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