Solutions Sales Manager

Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.

Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner®Magic Quadrant™for Intranet Packaged Solutions, the 2024 Forrester Wave™:
Intranet Platforms, and the IDC Market Scape:
Worldwide Experience-Centric Intelligent Digital Work spaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

The Solutions Sales Manager will serve as a technical expert and strategic advisor during the pre-sales process, specializing in designing and articulating complex Professional Services solutions for prospective and existing clients. Reporting to the SVP, Professional Services, this role will be responsible for leading technical discovery, architecting comprehensive solutions, and creating compelling proposals for complex, value-driven Professional Services engagements. The ideal candidate will combine deep technical expertise, advanced consultative skills, and strategic thinking to drive revenue growth while ensuring proposed solutions are technically sound and deliverable.

• Participate in the pre-sales process to provide technical expertise and Professional Services guidance
• Collaborate with Sales Team and Solutions Engineers to qualify opportunities and understand client requirements
• Support the development of technical presentations and demonstrations for prospective clients
• Address technical questions and concerns during client meetings and proposal discussions
• Articulate the value proposition of our Professional Services offerings from a business goal and technical perspective
• Contribute to RFP/RFI responses with detailed technical implementation approaches

• Lead technical discovery sessions with prospective clients to understand complex requirements
• Assess client technical requirements and professional services needs
• Design initial solution architectures and Professional Services approach
• Estimate level of effort and resource requirements for Professional Services projects
• Identify technical risks and dependencies in potential engagements
• Collaborate with Professional Services team to validate technical approaches

• Validate use of specific Professional Services SKUs/offerings
• Create custom statements of work for Professional Services engagements where necessary
• Develop detailed scope definitions that clearly outline deliverables and exclusions
• Collaborate with Sales on pricing strategies for PS proposals
• Define clear roles and responsibilities for both client and PS teams
• Document assumptions and prerequisites for successful PS engagements
• Create compelling technical narratives that differentiate our PS approach

• Establish trust and credibility with prospective clients through technical expertise
• Conduct discovery sessions to understand client requirements and objectives
• Present PS approaches to client stakeholders at various levels including C-level
• Address client concerns regarding feasibility and approach
• Support contract negotiations on Professional Services matters
• Facilitate smooth transition from sales to PS for won opportunities

• Document technical requirements and client expectations for delivery teams
• Conduct handoff meetings with PS teams for won opportunities
• Provide contextual information about client environment and requirements
• Remain available as a resource during initial phases of delivery
• Ensure alignment between sold scope and delivery approach
• Gather feedback from delivery teams to improve future scoping accuracy
• Analyze win/loss outcomes to identify improvement opportunities in pre-sales approach
• Track…