Managing Director of Software & Enterprise System
Listed on 2026-01-07
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IT/Tech
IT Project Manager, Data Analyst
Managing Director of Software & Enterprise System
New York, NY
Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement.
We go to work every day to positively affect people's lives, and we strive to do the same for our employees.
The Managing Director, Software & Enterprise Systems is responsible for leading all functions related to software development, enterprise applications, integrations, and data propagation across the organization. This role provides strategic technology leadership, oversees internal and outsourced development teams, manages business‑critical insurance brokerage systems (including AMS platforms), and ensures that data, applications, and custom software solutions are scalable, secure, integrated, and aligned with business objectives.
This leader will drive modernization, establish governance, improve software delivery practices, and build a cohesive application and data architecture that supports operational excellence across all business units.
Key Responsibilities- Strategic Leadership & Technology Direction
- Develop and execute a comprehensive software, applications, and data systems strategy aligned with corporate goals.
- Establish architectural standards, integration patterns, and best practices across all internal and external systems.
- Build a multi‑year roadmap for enterprise applications, AMS modernization, data propagation, and custom development.
- Software Development Oversight
- Lead internal software engineering, database development, QA, and project management teams.
- Oversee outsourced/nearshore development partners, ensuring alignment with internal standards, architecture, and documentation.
- Implement modern SDLC practices, including CI/CD, QA automation, code reviews, architecture governance, and release management.
- Enterprise Applications & AMS Platform Ownership
- Serve as the executive owner for core insurance brokerage systems, including Applied Epic, AMS
360, and other agency management systems (IMS, QQ Catalyst, Vertafore platforms, etc.). - Oversee integrations between AMS systems and downstream tools—CRM, policy systems, data warehouses, analytics platforms, and financial systems.
- Ensure AMS governance, configuration control, and standardization across divisions and acquired agencies.
- Data Management, Integration, and Propagation
- Own the architecture and operational integrity of data flows between AMS, internal platforms, portals, BI tools, and 3rd‑party systems.
- Establish data governance frameworks, data lineage, validation processes, and documentation standards.
- Partner with analytics teams to ensure data quality, completeness, timeliness, and accessibility.
- Develop a unified data structure and integration model to support scalable M&A onboarding and enterprise reporting.
- Lead planning, execution, and delivery of software and applications projects—including AMS transformations, data integrations, platform migrations, and custom solutions.
- Ensure projects are delivered on time, within scope, and aligned with business priorities.
- Implement PMO standards, intake processes, prioritization models, and KPI reporting.
- Stakeholder Engagement & Business Partnership
- Collaborate with senior leadership across Operations, Finance, Sales, and M&A to understand needs, define requirements, and propose strategic solutions.
- Translate business challenges into scalable software and application solutions.
- Serve as the bridge between business units, IT, and external partners to ensure alignment and accountability.
- Performance, Support, and Quality Assurance
- Ensure high availability, reliability, and performance of enterprise systems, AMS platforms, and custom software.
- Oversee QA processes, regression testing, release cycles, and production readiness.
- Establish SLAs and operational dashboards for applications…
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