Senior Manager - Data Governance & Management

Senior Manager - Data Governance & Management

Join to apply for the Senior Manager - Data Governance & Management role at hackajob
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$/yr – $/yr

Hackajob is collaborating with American Express to connect them with exceptional tech professionals for this role. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This role is part of the newly formed Enterprise Technology Services (ETS) Data Office. As a Data Governance & Management Manager, you are part of a team responsible for supporting activities for the day‑to‑day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated.

You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.

• Responsible for supporting Data Governance & Management in identifying data incidents, performing root‑cause analysis of data incidents and driving remediation of audit and regulatory feedback.
• Develop advanced knowledge on the Enterprise Data Management Operating Policy to support Data Governance & Management in the execution of their role.
• Responsible for holistic platform data quality monitoring, including but not limited to key reports.
• Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.
• Support Data Governance & Management in the establishment, maintenance, and testing of controls to manage data risk within their business unit.
• Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately.
• Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.
• Responsible to partner with Data Governance & Management in developing and managing the data management roadmap.
• Collaborate with and influence product managers to ensure all new use cases are managed according to policy.

• 5+ years of experience in data management, data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.
• Hands‑on experience of Data Management and Data Governance (metadata, lineage, data quality, etc.).
• Clear, effective written and oral communication skills and ability to influence across all levels of the organization and strong organizational, prioritization and collaboration skills.
• Graduate degree such as M.S. and Ph.D. (in statistics, finance, decision science, economics, or closely related fields); or MBA is preferred.
• Experience in audits, risk‑management requirements and US/International regulations.
• Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed.
• High attention to detail.
• Intermediate competency in SQL & Python or other programming language.
• Prior experience in Finance or Controllership preferred.
• Prior experience with Agile or SAFe project methodologies.
• Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.

$ – $ annually + bonus + benefits. The above represents the expected salary range…