Licensing Manager

Licensing Manager – NYC Administration for Children's Services

Apply for the Licensing Manager role at NYC Administration for Children’s Services (ACS). The selected candidate will receive a salary ranging from $ to $.

ACS protects and promotes the safety and well‑being of children and families through child welfare, juvenile justice services, community supports, foster care, and subsidized child‑care vouchers. The IT department, within the Office of Information Technology, provides high‑quality technology services to support ACS and its partners.

• Oversee the agency’s software licensing portfolio, ensuring compliance with contracts and regulations.
• Track and manage software subscriptions, renewals, and usage across different departments.
• Draft and submit capital purchase requests for IT‑related procurements.
• Evaluate vendor proposals, negotiate contracts, and ensure cost‑effective software/licensing procurement.
• Maintain detailed records of software licenses, contracts, and purchase agreements.
• Develop technology recommendations based on industry trends and agency needs.
• Collaborate with legal and finance teams to mitigate licensing risks.
• Conduct audits and compliance checks on software and license usage.

• Aaccalaureate degree in computer science, engineering or a related field plus four years of full‑time experience, or A baccalaureate degree plus eight years of experience.
• An associate degree in a relevant field plus six years of full‑time experience, or Education and/or experience equivalent to the above.

• Deep understanding of software licensing models (SaaS, enterprise agreements, perpetual licenses, concurrent licenses, etc.)
• Familiarity with NYC procurement processes and contract regulations
• Strong experience with IT asset management tools (e.g., Service Desk+, Service Now, Flexera, Snow License Manager)
• Ability to review and analyze IT purchase proposals and contracts
• Proficiency in Microsoft Excel, contract management systems, and ERP procurement tools
• ITIL Foundation Certification (for IT Asset Management)
• Certified Software Asset Manager (CSAM)
• Certified IT Asset Manager (CITAM)
• Contract Management Certification (NCMA or equivalent)

Section 424‑A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.

Public Service Loan Forgiveness:
Eligible employees may qualify for federal loan forgiveness programs. For more information, visit the U.S. Department of Education site at .

Residency Requirement:
New York City residency is not required for this position.

To apply, go to (Use the "Apply for this Job" box below). or  for current NYC employees and search for Job . No phone calls, faxes or personal inquiries are permitted. Only candidates under consideration will be contacted.

The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based on any legally protected status or characteristic.