Associate Solutions Engineer

Project Management Remote - United States

TDS Gift Cards, a division of Ziff Davis, is a leading platform solution for global Prepaid/Gift Card processing and program management. TDS is licensed to manage programs for Airbnb, Uber, Netflix, Door Dash, Etsy, and many others. TDS provides its digital partners turnkey solutions for monetizing and growing their revenue and brand via prepaid cards, pincode and digital solution programs through major retailers and digital distributors across the globe.

TDS develops individualized strategic retail rollout plans for its digital partners to maximize revenue, branding and marketing results, making it easy for brands to own and run a global gift card program.

TDS develops unique prepaid card products and delivers them to consumers through a worldwide network of leading retailers and alternative distribution partners across 50+ countries. Headquartered in NYC, TDS has additional offices across the US, Mexico City, Brazil, Australia, France and the UK.

We are currently looking for an Associate Solutions Engineer to join our dynamic team. In this role, you will bridge the gap between product requirements and technical execution. You will move beyond simple low-code environments to build robust internal tools, manage data pipelines, and use SQL/Python to solve complex client challenges.

This is an ideal role for a junior technologist who loves data, wants to get hands-on experience with modern stacks ( Python, Django, Airflow ), and enjoys seeing the immediate impact of their code on business operations.

Internal Tool Development & Automation

Design, build, and maintain internal tools and scripts to automate manual business processes using Python .

Maintain and migrate existing legacy workflows (previously built in Retool) toward more robust, code-based solutions (e.g., Django or Python scripts).

Develop scripts to interact with internal and external APIs for data retrieval and system updates.

Data Operations & ETL

Build and monitor data pipelines (ETL) to ensure accurate data flow between systems.

Write complex SQL queries to extract, manipulate, and validate data for internal stakeholders and client reporting.

Assist in the implementation and management of orchestration tools (experience with Airflow is a major plus).

Technical Troubleshooting & Support

Serve as a technical escalation point for data anomalies and system bugs.

Proactively monitor foundational systems (using tools like New Relic) to identify issues before they impact clients.

Investigate root causes of technical incidents by digging into logs, databases, and code.

Cross-Functional Collaboration

Work closely with Product Managers to understand business requirements and translate them into technical specifications.

Collaborate with the Engineering team to ensure local tools align with the broader architecture.

Education & Experience

B.S. in Computer Science, Engineering, Data Science, or a related technical field.

1–2 years of experience in a technical role (e.g. Junior Data & Tools Engineer, Data Analyst, Support Engineer or Junior Developer).

Portfolio or Git Hub examples of personal projects are highly valued.

Technical Skills

Strong SQL Proficiency:
Must be able to write complex queries, joins, and aggregations to analyze big data and validate system health.

Python Proficiency:
Experience using Python for data manipulation (Pandas), automation, or API interaction.

Data Engineering Interest:
Familiarity with ETL concepts; exposure to Airflow is a significant plus.

Web Frameworks:
Knowledge of Django or Flask is a strong plus.

Legacy/Low-Code:
Familiarity with Retool is helpful for understanding legacy tools, but not required for future builds.

Soft Skills & Attributes

Exceptional Problem Solving: A "detective" mindset with the ability to troubleshoot issues across different layers of the stack.

Communication:
Strong verbal and written skills; able to explain technical concepts to non-technical stakeholders.

Agile Familiarity:
Experience with JIRA and agile workflows.

Bias for Action:
Self-motivated with a track record of appropriate urgency and follow-through.

About Ziff Davis…