Salesforce Automation Engineer

1 year (with opportunity for extension)

Work location: Albany, NY (permitted to work up to 50% telecommuting) but the other 50% is on site

Hours: It is a full time 8 hours per day job (9:00am to 5:00pm or 8:30 am to 4:30 pm).

Project: ITS Salesforce CoE

Seeking an automation engineer for Salesforce who will implement Salesforce solutions that enable program capabilities such as case management, eligibility, and citizen engagement. Working under the guidance of the Solution Architect, a Salesforce developer turns architecture blueprints into functional, high performing, and secure applications that meets agency’s needs.

• More than 7 years of experience working on complex projects
• 2 or more years in a leadership role as an Automation Engineer
• More than 7 years of Salesforce development experience using various Salesforce products (e.g. Service Cloud, Data Cloud, CRM/Case Management etc.)
• More than 3 years of experience in configuring and customizing Salesforce solutions using declarative tools (Flows, Omni Studio, Validation Rules) and Apex/LWC where needed to automate business process and case management processes.

• 6 months of experience in integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (Mule Soft and other API & integration platforms).
• 1 year of experience in Salesforce data model and security model
• 6 months of experience in configuring Salesforce Public Sector Solutions.
• 6 months of experience in configuring case management for public sector.
• Salesforce Certified Platform Developer certificate.