Sr. Developer, HR Systems

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.

By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

We are looking for a Sr. Developer, Service Now and Workday to join our HR Systems team to drive our global workforce’s utilization and optimization of Service Now HRSD and Workday. This role offers you an opportunity to partner closely with HR, leadership and multi‑functional teams while supporting our strategic approach to key HR Platforms. If you thrive in ambiguity, adapt quickly to a changing environment, take a global view, and have a passion for bringing people insights to the business, get ready to dig in.

This is a distributed (remote) role and can be based throughout the United States or Canada.

We are looking for a Service Now HRSD developer that can drive projects to support Case Management, Services, Journeys, Knowledge Base, and Portal. Additional experience with Workday is strongly preferred. Your strong communications skills and your customer‑centric perspective will enable you to deliver powerful tools to continue to move and scale our programs and organization.

• Proactively finds opportunities to improve the Elastician Experience through efficient workflows, design, and automation that Service Now and Workday offer.
• Capable of proposing and driving projects that enhance and optimize Elastic’s usage of Service Now HRSD and Workday.
• Develop enhancements, workflows, reports, and dashboards.
• Partner with the broader team to deliver process and system enhancements to improve the overall experience of the end user.
• Act as consultant to partners in the development of project scope, offering technical expertise, solutions, considerations, and expected outcomes.
• Translate business needs into requirements, user stories, and testable acceptance criteria.
• Drive UX improvements using the principles of user‑centric design.
• Ensure quality in the delivery of projects and enhancements by leading testing efforts, producing comprehensive documentation and adhering to change management processes.
• Build strong relationships with project teams and partners, as domain authority and trusted advisor.
• Drive business, technology, and operational readiness plans for projects.
• Maintain knowledge on current and emerging developments, assessing the impact, and collaborate with management to incorporate developments into current and future strategy.

• Own permissions, security and access controls, ensuring compliance and alignment to internal controls.
• Support and resolve integration issues.
• Provide support to end users by offering troubleshooting, issue remediation, technology request assistance, and critical issue management.

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Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and…