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Technical Business Analyst
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
Net2Source (N2S)
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst -
Business
Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Senior Business Analyst / Technical Business Analyst
Location:
NYC, NY (Onsite)
Employment Type:
Contract
$60.00/hr - $70.00/hr
Job DescriptionA senior business/technical analyst who bridges CX operations and contact‑center technology, owning requirements, workflows, analytics, and UAT to ensure CRM and CTI solutions work end‑to‑end in real advisor environments.
Responsibilities- Own requirements, workflows, analytics, and user acceptance testing for CRM and CTI solutions.
- Ensure end‑to‑end solution integration in advisor environments.
- Strong background in contact centers.
- Strong background in CTI integrations.
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