Advertising Operations Specialist

ABOUT THIS ROLE

We are seeking an Advertising Operations Specialist to support ad trafficking, management, optimization, and reporting across client campaigns. The ideal candidate will have a minimum of 2 years of hands‑on experience in digital ad trafficking and reporting, ideally with an advertising agency. The Ad Ops Specialist’s core role will be to traffic, schedule, maintain digital ad campaigns, and provide reporting. This includes testing, campaign set‑up, optimizations, and troubleshooting.

You will work closely with the rest of the paid media team and are expected to provide superior customer service and ensure that media campaigns deliver the desired campaign goals and are completed on time. The role requires strong analytical skills, attention to detail, and precise communication skills.

Role location: This role is available within one of our offices in Boston, MA, New York, NY, or Washington, D.C. on a hybrid basis. The team is in‑office at least 3 days per week. We are also open to exploring remote locations.

• Ad Trafficking: Manage the end‑to‑end process of ad trafficking, including campaign setup, creative asset management, and ad tagging, ensuring accurate implementation and timely delivery of campaigns across platforms including self‑serve platforms (Meta Ads, Linked In, Google, Stack Adapt, Reddit, Tik Tok, etc), ad management and reporting tools (CM360), and direct publisher buys.
• Campaign Management and Optimizations: Monitor campaign performance and optimize based on key metrics such as click‑through rates, conversion rates, and engagement metrics. Implement A/B testing strategies to maximize campaign effectiveness. Regularly monitor pacing to ensure campaign goals are achieved. Work directly with paid media team to recommend and implement optimizations.
• Tag Set‑up and Management: Create new and custom tags and triggers in Google Tag Manager, connecting these with events in GA4 and custom conversions in ad platforms.
• Reporting and Analysis: Generate comprehensive reports on campaign performance, providing insights and recommendations for optimization. Compile and analyze data from media platforms and GA4 to identify trends, patterns, and opportunities for improvement; translate that data into qualitative findings.
• Quality Assurance: Conduct thorough QA checks on ad creatives, landing pages, and tracking links to ensure accuracy and compliance with industry standards and best practices. Diagnose ad serving problems and interface with the team and/or clients to identify solutions. Provide recommendations on creative best practices for copy and creative content as needed.
• Technical Support: Serve as a point of contact for technical issues related to ad serving, tracking, and delivery. Troubleshoot and resolve issues in a timely manner to minimize disruption to campaign performance.

• 2+ years of experience in the trafficking and reporting of digital paid media campaigns using CM360, including paid social (Meta, Linked In, Reddit, etc), search (Google, Bing), video and CTV/OTT, and programmatic.
• Experience in managing direct publisher buys and offline media (print, OOH, radio) a plus but not required.
• Advanced understanding and capabilities in conversion tracking via Google Tag Manager and Google Analytics 4.
• Proficiency working in Google Workspace (Sheets, Slides, Docs, etc.) and Asana for project management.
• Experience working in a fast‑paced environment handling competing deadlines.
• Fantastic attention to detail and strong organizational skills. Reliable self‑organization system; when things go wrong you dive into problem‑solving mode.
• Excellent communication skills. Proactively provide status updates, identify potential deadline misses, and provide solutions. Translate technical information and data into insightful analysis.

• Agency experience managing multi‑channel campaigns.

Applicants who meet some but not all or exceed the above criteria are still encouraged to apply. We are eager to speak with candidates with diverse backgrounds and can assess role leveling on an individual basis.

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