Director, Legal Operations

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimagining workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals//////////// willing to ask the big questions and experiment fearlessly, those who embrace change not as a challenge but as an opportunity.

The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future — you’re an agent of positive change, joining a global community on a mission to make an impact.

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• AI & Legal Technology Innovation: lead the evaluation, selection, and implementation of AI‑powered and other legal technology solutions. Develop and champion use cases for AI in areas such as contract analysis, compliance monitoring, legal research, and workflow automation. Critically assess the risks, benefits, and ethical considerations of applying AI within a legal context to ensure responsible and effective deployment.
• Team Leadership & Development: lead, mentor, and develop a junior team member, delegating tasks and fostering their professional growth within the legal operations function.
• Project Management: manage and support key projects across Diligent kand global legal department, collaborating with cross‑functional team members at all levels to execute Legal‑driven initiatives efficiently.
• Contract Automation: build out contract automation and related workflows to streamline the contract management process, ensuring accuracy and efficiency.
• Informationillar Management: create and maintain robust information management processes for the storage of critical legal documents, including contracts, corporate governance materials, policies, and project tracking information. You will ensure that our legal information is organized, accessible, and compliant.
• Contract Summarization: summarize contractual terms and other business and legal matters at scale across the organization, providing actionable insights to support decision‑making processes.
• Systems Expertise: expertise with legal and business systems is essential. Proficiency with CRM (e.g., Salesforce) and CLM (e.g., Docu Sign CLM) platforms is required. Experience with a variety of legal technology and AI tools is highly desirable.
• Strategic Planning and Budgeting: contribute to strategic planning efforts within the Legal department, helping to define priorities, set objectives, and manage budgets effectively to support the department’s goals.
• Continuous Development: drive the adoption and optimization of tools to deliver meaningful improvements and measurable efficiencies for the legal team.
• Proactive Mindset: you will thrive in this role if you possess a "get stuff done academ" mentality, taking initiative to drive projects forward and solve complex problems efficiently.