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Quality Assurance Analyst

Job in New York, New York County, New York, 10261, USA
Listing for: Gerson Lehrman Group, Inc.
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT QA Tester / Automation, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: New York

Position Summary:

GLG’s Quality Assurance team within the Technology business is seeking a QA Automation Engineer / Analyst to design, develop, and execute automated and manual test cases across multiple software applications. This role combines strong analytical skills in understanding requirements with hands‑on automation capabilities to ensure robust functional and regression testing.

The ideal candidate will have experience working on CRM or web-based applications (preferably Salesforce), with a strong focus on automation and change control alignment within the SDLC.

Position Responsibilities include (but are not limited to):
  • Analyze user stories, business requirements, and acceptance criteria to create detailed test scenarios and test scripts.
  • Develop and maintain automated test cases using frameworks such as Selenium (Java/Python), Playwright, or Cypress.
  • Perform functional, regression, integration, and assist UAT testing across web and CRM platforms.
  • Execute API automation using tools such as Postman or REST Assured.
  • Maintain and execute automation suites as part of the CI/CD pipeline.
  • Log and track defects using JIRA, Service Now, or Azure Dev Ops, and support root‑cause analysis.
  • Review and validate change requests (CRs) for quality and test completeness within the Change Management process.
  • Provide QA evidence and participate in CAB discussions and post‑implementation reviews (PIRs).
  • Contribute to framework enhancement, test data management, and regression suite optimization.
  • Collaborate with QA Leads, Developers, and Release Managers to ensure smooth, high‑quality releases
Position Requirements:
  • 3–5 years of experience in software QA with strong exposure to test automation and functional testing
    .
  • Proficiency in automation scripting using Selenium (Java/Python),
    Cypress
    , or equivalent.
  • Working knowledge of API testing and automation (Postman, REST Assured).
  • Experience with CI/CD tools such as Git Hub Actions, Jenkins, or Azure Dev Ops
    .Familiarity with test management tools (Test Rail, Zephyr) and version control (Git).
  • Experience in Change Management or audit‑driven environments
  • Excellent analytical, organizational, and communication skills.
Preferred Qualifications:
  • ISTQB Foundation or Automation Testing certification
    .
  • Prior experience in Agile/Scrum
  • Exposure to Salesforce testing or similar CRM systems.
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