Senior Product Manager, AI Agents & Data

Overview

About Fora is the modern travel agency redefining what it means to be a travel advisor. Fora is a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—designed to empower anyone passionate about travel to turn that passion into a thriving business. Fora equips you with everything needed to launch and scale a successful travel advisory business, aligning work with lifestyle.

Our mission is to power the next generation of travel entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering flexibility, autonomy, and support.

Our platform combines innovative technology with the human touch, offering:

• Best-in-class training programs to help agents develop expert knowledge, regardless of starting point.
• A powerful suite of tools for booking, client management, and marketing, enabling agents to focus on delivering exceptional travel experiences.
• Access to an engaged community of fellow advisors for collaboration and learning.
• Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings.

Since our founding in 2021
, Fora has grown rapidly, with a team of 180+ full-time employees based in downtown New York City
. We’ve announced our $60 million Series B and C rounds, led by Thrive Capital and Insight Partners
, with participation from prior investors. This funding supports our vision to build a category-defining travel brand. We aim to create the first truly unified platform for all travel needs—from staycations to safaris.

We’re proud of our recognitions, including:

• Linked In’s Top Startups List 2024
• Fast Company’s Most Innovative Companies 2025 and 2023
• Built In 2025 Best Places to Work
• Several top agency awards from partners such as Virtuoso, IHG, Four Seasons, and more

Fora is a mission-driven company that believes in entrepreneurship, community, and passion. We’re growing and looking for talented individuals eager to transform the travel space and help us scale globally.

We’re hiring a Senior PM to lead data products and AI agents powering our advisor platform. You’ll sit at the intersection of CRM, data intelligence, and AI—building products that help advisors find, engage, and manage clients, and plan trips more effectively. This is a true 0→1 role: you’ll define the vision, roadmap, and go-to-market for AI- and data-driven features that impact advisor productivity, client conversion, and revenue.

• Own the product strategy and roadmap for Advisor Enablement data products and AI agents.
• Design AI- and data-powered capabilities across CRM, workflows, recommendations, and automation.
• Partner with data science, engineering, and analytics to shape models, signals, and data products.
• Identify and prioritize high-impact use cases (e.g., next-best-action, lead scoring, smart workflows, segmentation).
• Run experiments and validate ideas with advisors; turn successful pilots into scalable features.
• Integrate AI and data products deeply into CRM and workflow surfaces—not side tools.
• Define success metrics, measure impact, and iterate based on data and customer feedback.
• Collaborate with GTM teams on positioning, launches, and enablement.

• 8+ years of Product Management experience, including complex platform or multi-system products.
• 3+ years building AI/ML or data-driven products (recommendations, scoring, automation, or similar).
• Experience in a data-focused role or owning data products (defining metrics, experiments, data requirements).
• Strong experience in at least one of:
• B2B CRM or customer data platforms
• Data intelligence / analytics systems
• Recommendation engines / personalization
• Marketing automation, segmentation, and audience systems
• Workflow, project management, or productivity tools
• Cross-functional leadership experience required.
• Hands-on work with AI/ML-powered features or predictive modeling.
• Strong background with CRM systems, customer data models, or lifecycle automation.
• Excellent communication;…