Senior Executive IT Support Specialist

Our client is a leading global organization seeking an experienced Senior Executive IT Support Specialist to provide dedicated, white-glove technology support to senior executive leadership. This is a highly visible position within a polished, fast-paced corporate environment.

$115k - $135k

The Senior Executive IT Support Specialist will provide dedicated, high-touch technical support to C-suite and senior executive users. This role requires someone with several years of direct executive support experience who can provide real-time troubleshooting while maintaining an exceptional level of professionalism, discretion, and responsiveness.
The ideal candidate has supported senior executives as a primary responsibility, rather than simply assisting executives as part of a broader IT support position.

• Provide dedicated, white-glove IT support to C-suite and senior executive users.
• Troubleshoot hardware, software, mobile device, and application issues in real time.
• Support and maintain iPhones and iPads, including device configuration and synchronization.
• Support Windows 11, Outlook, Microsoft Teams, O365, Zoom, One Note, and other enterprise applications.
• Partner closely with executive administrative teams to proactively identify and resolve technology issues.
• Configure devices, perform software updates, and provide proactive system maintenance.
• Provide technical support during meetings, business travel, and other high-priority situations.
• Escalate complex issues to internal IT teams while maintaining ownership of the executive experience.
• Maintain confidentiality when handling sensitive executive information.
• Provide occasional after-hours or remote support as needed.

• 5+ years of professional IT support experience.
• 3+ years of dedicated executive or C-suite IT support experience.
• Strong hands-on experience supporting iPhones, iPads, and Apple iOS.
• Strong Windows and Microsoft 365 support experience.
• Experience supporting Outlook, Teams, Zoom, and related collaboration tools.
• Excellent troubleshooting and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Polished, professional presentation and white-glove customer service approach.
• Ability to work effectively with high-demand senior executives.
• Demonstrated stability and consistent tenure throughout career history.
• Ability to work onsite 5 days per week.

• 3-5+ years of dedicated executive support experience.
• Intune and/or Mobile Device Management (MDM) experience.
• Experience supporting executives within a large, global corporate environment.
• Experience with enterprise-grade mobile security configurations.
• Experience supporting hybrid/mobile executive work environments.

• Bachelor’s degree required.

• Comprehensive benefits package including medical, dental, and vision insurance, life and disability insurance, 401(k) with employer matching contributions, wellness benefits, paid time off, and eligibility for an annual bonus.

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