Systems and Data Associate Job New York New York USA,IT/Tech

Key Qualifications

Proficiency in SQL and relational databases
Experience with help desk and IT support
Comfortable building automations and scheduled/automated reports using SQL and automation tools
CompTIA A+ certification preferred

What you'll work on You'll work across IT infrastructure, data, automation, internal software, and technical support. Your work may include:

Troubleshooting and resolving internal IT support requests
Setting up and maintaining Windows workstations, laptops, peripherals, printers, scanners, and other office technology
Diagnosing and resolving computer issues
Troubleshooting networking, connectivity, VoIP/PBX, and other infrastructure issues
Writing and troubleshooting SQL queries
Working with existing databases, reports, and data workflows
Helping administer and troubleshoot third-party platforms and enterprise software
Using modern AI-assisted development and agentic tools to investigate problems and build solutions

What we're looking for

SQL and relational databases
Windows troubleshooting and administration
Computer hardware and repair
Basic networking concepts
Git/Git Hub
Scripting or programming
Python and/or Java Script
APIs and integrations
Command-line tools
AI-assisted development tools
General IT support and troubleshooting

You don't need professional experience with every item on this list.

We're especially interested in people who have learned technology because they genuinely enjoy it, whether through professional work, personal projects, building computers, homelabs, programming, automation, school, or simply spending years figuring things out.

The person we're looking for

More than any particular certification or technology, we're looking for someone who thinks like a troubleshooter. When something unfamiliar breaks, your reaction should be: "I don't know yet, but I can figure it out."

You should be someone who is willing to read documentation, inspect logs, test hypotheses, research unfamiliar technology, use AI effectively, ask good questions, and keep digging until you understand what's happening. You'll also work directly with nontechnical employees, so patience, friendliness, and the ability to explain technical issues clearly are important.

Why this role is different:

This position offers an unusual amount of exposure for someone early in their technology career. You'll work closely with the Director of Information Systems and gradually take ownership of systems and projects as your knowledge grows.