AI-Driven Customer Support Solutions Lead
Listed on 2026-10-06
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IT/Tech
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Customer Service/HelpDesk
Justworks is seeking a hands-on Customer Support Solutions Lead to design, implement, and optimize AI-powered support experiences. You will configure Zendesk, tune AI servicing platforms, and build scalable workflows that improve CSAT and efficiency.
You’ll partner with Product, Engineering, and Revenue teams to roll out new capabilities, while maintaining a customer- and agent-centric support platform in a fast-paced environment.
Are you ready to take on the AI-Driven Customer Support Solutions Lead role at Justworks?
We are looking to fill the AI-Driven Customer Support Solutions Lead position at Justworks in New York, NY, United States.
The AI-Driven Customer Support Solutions Lead role at Justworks is now open for applications in New York, NY, United States.
Join us at Justworks as our next AI-Driven Customer Support Solutions Lead in New York, NY, United States.
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