Senior Premier CSM: AI Adoption & Strategy Leader
Listed on 2026-10-06
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IT/Tech
AI Business & Operations, Change Management -
Business
AI Business & Operations, Change Management
Relativity is seeking a Lead Customer Success Manager who operates at the intersection of strategic customer consulting and internal team leadership. You will own Premier-Tier accounts, co-create AI adoption strategies, and shape the CSM function through measurable, executive-level outcomes.
In this role you will lead ROI analyses, business reviews, and referenceable client results, while driving change-management and governance for AI-enabled legal practice transformations.
The Senior Premier CSM: AI Adoption & Strategy Leader role at Relativity is now open for applications in New York, NY, United States.
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This posting is for the Senior Premier CSM: AI Adoption & Strategy Leader role at Relativity, based in New York, NY, United States.
We are looking to fill the Senior Premier CSM: AI Adoption & Strategy Leader position at Relativity in New York, NY, United States.
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