Customer Support Engineer — SaaS & Bug Triage
Listed on 2026-10-06
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IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Moab is seeking a Customer Support Specialist to own the customer inbox and ensure that all queries are promptly addressed. In this role, you will investigate bugs from start to finish, managing communications between customers and engineering teams to provide timely updates.
The ideal candidate will have strong communication skills, a curious mindset about technical issues, and the ability to balance multiple inquiries while maintaining a high standard of customer service. Familiarity with support platforms like Zendesk is a plus.
Step into the Customer Support Engineer — SaaS & Bug Triage role at Moab in New York, NY, United States and grow with us.
Join us at Moab as our next Customer Support Engineer — SaaS & Bug Triage in New York, NY, United States.
We are currently recruiting a Customer Support Engineer — SaaS & Bug Triage for our team in New York, NY, United States.
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