Production Support Lead: SQL, RCA & Incident Expert
Listed on 2026-10-07
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IT/Tech
IT Support, Database Administrator, Systems Administrator
Healthfirst seeks a Software Production Support Lead to ensure stability, availability, and performance of our applications. You will collaborate with cross-functional teams to investigate complex technical issues, support users, and contribute to process improvements.
You will review escalated tickets, prioritize by urgency, use SQL to gather data for troubleshooting, and ensure timely resolution while tracking SLAs.
This is a strong role to take on the Production Support Lead: SQL, RCA & Incident Expert role at Healthfirst.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Production Support Lead: SQL, RCA & Incident Expert role at Healthfirst, based in New York, NY, United States.
We are looking to fill the Production Support Lead: SQL, RCA & Incident Expert position at Healthfirst in New York, NY, United States.
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