Systems Administrator Level 1-5-Cloud Engineer

JOB TITLE:

System Administrator Levels 1 - 5

Level 1: $57,100 - $81,572

Level 2: $62,812 - $89,731

Level 3: $69,092 - $98,703

Level 4: $76,001 - $108,573

Level 5: $86,703 - $123,862

DEPT/DIV:
Information Technology

SUPERVISOR:
Manager, Computer Services

LOCATION:

Various

HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required

*** This position is represented by the Transportation Communications Union (TCU)***

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

The primary purpose of this position is to provide technical support to MTA’s computer server hardware, operating system software, and storage area network environment, including installation and maintenance of highly complex computer equipment and software configurations.

• Install, configure, and troubleshoot complex hardware and/or software solutions supporting MTA’s server and storage environment to ensure that all MTA application and system availability targets are met.
• Configure and install servers for various functions, including but not limited to application servers, database servers, domain controllers, web servers, and storage area networks.
• Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate server and storage infrastructure requirements and analyze/troubleshoot issues as they arise.
• Ensure all required system documentation and record-keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely, and in accordance with MTA policies and procedures and department requirements.
• Participate in the evaluation of new products and technologies.

Same as Level 1, with the following additional responsibilities:

• Guide less senior technicians and staff in the performance of their tasks.

Same as Level 2 with the following additional responsibilities:

• Design and engineer effective and efficient solutions and standards to be applied within the IT Department.
• Assist with the physical planning associated with the installation of server and storage technology.

Same as Level 3 with the following additional responsibilities:

• Participate in the evaluation of new products and technologies, influence future direction, and provide input into the overall impact of introducing the technology in the MTA environment.
• Plan, design, and engineer solutions and standards to be applied within the IT department.
• Contribute to the planning and coordination of tasks associated with the installation of server and storage technology.

Same as Level 4 with the following additional responsibilities:

• Lead the evaluation of new products and technologies and provide input into the overall impact of introducing the technology in the MTA environment.
• Lead the planning and coordination of tasks associated with the installation of server and storage technology.

• Basic knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment.
• Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
• Ability to read and understand schematic diagrams, technical manuals,…