UI​/UX Sr Manager, Blue Nile

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The UI/UX Sr Manager owns the day-to-day execution of Blue Nile's on-site experience, working alongside the Manager, UI/UX & Site Maintenance as one of two dedicated resources on the Experience and Infrastructure pillars. This role provides the additional UI/UX capacity required to run the site redesign workstream at pace: translating strategy and heuristic feedback into shipped prototypes, wireframes, and production-ready UI, while keeping standard ticket flow, landing-page builds, and catalog data health moving in parallel.

This is a hands-on, build-and-ship role. The Sr. Director sets direction on conversion priorities and feature feasibility; this role owns the craft, the iteration cycles, and the working relationship with Good Growth (GG) on execution beyond current team capacity.

• Core Scope Site Redesign & Prototyping:
  Build and iterate on high-fidelity prototypes and mockups for active redesign work streams (e.g., navigation restructure, DYO diamond-path UX), incorporating heuristic and analytics-driven feedback across multiple review cycles.
• Conversion Rate Optimization:
  Partner with the Sr. Director and Digital Merchandising Manager on landing page and PDP experimentation aimed at reducing friction and improving funnel-stage progression.
• UI/UX Ticket Management:
  Own the standard ticket queue for on-site updates, landing-page builds, and marketing site maintenance, routed through the eCommerce team's change-governance process.
• Catalog Data Health:
  Support UI-facing catalog data integrity in partnership with Digital Merchandising, ensuring product presentation stays accurate as assortment and feeds change.
• Design System Discipline:
  Maintain consistency in components, patterns, and visual language across new builds and legacy pages during the redesign transition.
• Agency Coordination:
  Work directly with Good Growth (GG) to scope and hand off technical execution beyond current team capacity, reviewing GG output for design and UX fidelity before release.
• Cross-Functional Partnership:
  Collaborate with the Manager, UI/UX & Site Maintenance (peer), Digital Merchandising, and SEO & GEO Strategy to ensure UI changes support schema integrity, feed health, and AI-crawler accessibility.

• On-time delivery of site redesign milestones against the named workstream roadmap.
• Quantifiable improvements in funnel-stage progression, bounce reduction, and conversion rate on redesigned pages and flows.
• Ticket queue health: cycle time and throughput on standard UI/UX and landing-page requests.
• Zero unauthorized site changes; full adherence to change-governance review process.
• Design consistency and QA pass rate across GG-executed builds.

• 4+ years in UI/UX, product design, or on-site experience roles within e-commerce, ideally in premium retail or a high-consideration purchase category.
• Strong prototyping skills (Figma or equivalent) and comfort translating strategy and heuristic feedback into shippable design iterations quickly.
• Working knowledge of CRO principles, funnel analysis, and experimentation frameworks.
• Experience managing a ticket-based workflow across multiple concurrent requests without losing quality or governance discipline.
• Familiarity with product feed structures, schema markup, and how on-site UI decisions affect downstream technical channels: enough to collaborate credibly with Infrastructure and SEO/GEO partners.
• Experience working with or managing external design/dev agency partners.

• Direct experience with luxury or fine jewelry e-commerce, or another considered-purchase vertical.
• Exposure to design-your-own (DYO) or configurator-style shopping paths.
• Familiarity with GA4 or similar analytics platforms for interpreting on-site behavioral data to inform design priorities.

Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we're inspiring inside. We are Great Place to…