Senior Project Manager, Tolling Operations

Description

Job Title:

Senior Project Manager, Tolling Operations

Resume Due Date:
October 22,2026

Department:
Tolling Operations

Work Location:

Randalls Island

Job Family/ Grade: PPM
007

Earnings Potential: $93,369- $117,144

MTA Bridges and Tunnels reserves the right to remove this posting before the Final date to receive applications.

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment.

MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Telework:
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary:

The Senior Project Manager is responsible for delivering complex technology and infrastructure projects supporting tolling and revenue collection operations. Defines project scope, manages cross-functional teams, and ensures project deliverables meet established goals within project timelines and budget constraints. The position will work on large-scale tolling projects, including the Back Office, Central Business District Tolling, and Open Road Tolling programs, as well as non-tolling systems such as Work Zone Speed Enforcement, Weigh in Motion, Revenue Recovery, and other complex, high-visibility projects.

The complexity and scale of these projects require strong project management skills, in-depth knowledge of tolling and ITS, and an understanding of public-sector procurement processes. The position will also be responsible for developing Requests for Proposals (RFPs), coordinating procurement activities, and managing multiple consultant teams throughout project delivery.

• Deliver complex technology and infrastructure tolling projects by managing project resources, schedules, deliverables, and timelines to achieve established project objectives.
• Define project scope, goals, deliverables, and requirements for complex tolling and technology infrastructure projects.
• Develop and manage comprehensive project plans, including resource requirements, risk assessment and mitigation strategies, schedules, and project milestones.
• Facilitate effective communication and coordination among internal stakeholders, external partners, and consultants involved in tolling system implementations, including coordination of procurement activities and consultant deliverables.
• Monitor project performance, identify issues and potential impacts, and provide project status reports and recommendations to stakeholders.
• Ensure project activities comply with applicable regulations, standards, policies, and requirements related to tolling technologies and infrastructure.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

Bachelor’s degree in arts/sciences (BA/BS) in Project Management, Engineering, Computer Science, Information Technology, Business Administration, or a related field.

An equivalent combination of education and experience may be considered

Minimum 7 years of progressively responsible experience managing complex technology, infrastructure, systems implementation, or similar projects.

Demonstrated working knowledge managing complex projects, including project scope, resources, schedules, deliverables, and timelines.

Demonstrated working knowledge managing and coordinating resources, project teams, consultants, or contractors.

Demonstrated working knowledge integrating technology systems or managing technology-related projects.

Demonstrated working knowledge with infrastructure development, Intelligent Transportation Systems (ITS), tolling systems, transportation technology, or other complex operational technology environments.

Demonstrated working knowledge coordinating technical teams and…