UI​/UX Designer Specialist II

UI/UX Designer Specialist II

1 Water Plaza, New York, NY (TBD/Negotiable)

34 Months (with potential for extension)

$55-70/hour

10/12/2026

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government’s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

* This is an exempt position. Salary commensurate with experience*

We are seeking aUI/UX Designer Specialist II who will support our NYS client. This role will support the Fair Hearings program by leading end-to-end UX activities, including user research, design thinking, prototyping, usability testing, and multi-device experience design. The consultant will collaborate with stakeholders and developers to translate business needs into usable solutions and support applications throughout the delivery and support lifecycle.

• Collaborate with team members and stakeholders to understand business goals, solve complex business issues, and develop UX solutions and recommendations.
• Design, develop, and implement client-facing and internal applications while applying enterprise architecture principles to align delivery models with NYS business needs.
• Address defects and enhancements throughout the application support lifecycle and participate in post-implementation incident resolution as required.
• Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders.
• Plan and facilitate design thinking workshops and create UX deliverables including journey maps, user models, sketches, user stories, user flows, prototypes, wireframes, storyboards, and sitemaps.
• Plan and conduct usability testing, collect quantitative and qualitative UX metrics, analyze user feedback and activity, and iterate designs to improve the user experience.
• Work closely with developers to bring designs to life, support content development, and create and iterate on prototypes that require coding.
• Design for multi-device web, iOS, and Android contexts and perform other duties as assigned.

• More than seven (7) years of experience working on complex projects, with two (2) or more years in a leadership role as a UX Engineer.
• Seven (7) or more years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• One (1) to two (2) years of experience working in an Integrated Eligibility System Program in various work streams, including Fair Hearings, in a Health and Human Services setting.

• Seven (7) or more years of experience with Adobe Creative Suite or Figma.
• Two (2) to five (5) years of experience with user research, user modeling, and usability testing.
• Two (2) to five (5) years of experience with CSS3, HTML5, and JavaScript.

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual…