IT Lead - Riverhead, NY

This position will serve as the IT Lead who will be responsible for facilitating successful policy/procedure changes driven by compliance requirements, implementing Association IT initiatives, and remaining consistent with Extension Administration guidance surrounding Information Technology. This person will work closely with the Executive Director to establish robust networks of workstations, linked via both internet and intranet, and provide remote maintenance, updates and support to those networks and components (both hardware and software).

This person will also perform in person maintenance as requested/ needed for projects within CCE Suffolk and in collaborative projects involving CCE Suffolk and partner organizations as requested. The IT Lead will exercise professional judgment, discretion, and confidentiality in leading the Association’s IT operations in all tasks. Serve as connection to CCE Administration IT Team for guidance on processes and updates.

• Assisting with all technology operations (e.g., network security) and evaluating them according to established goals.
• Providing computer and technology support to the organization (both on-site and remotely)
• New user systems set-up and assistance with user training on PC Applications
• Ensuring the reliability of Internet connections with ISP
• Configuring routers and switches
• Maintaining the LAN and wireless network
• Blocking unknown and un-authorized devices from accessing network
• Administrating VoIP services (extensions/Voice mails)
• Managing and maintaining company database
• Inspecting the use of technological equipment and software to ensure functionality and efficiency.
• Identifying the need for upgrades, configurations or new systems and report to supervisor.
• Refurbishing old computers and laptops to be used by employees and interns.
• Interacting with external Database developer
• Any other task assigned by the Executive Director
• Travel to site location as per requirement

• Bachelor’s Degree in Information Technology or related field or equivalent
• 5+ years of related experience which includes network interface and administration, operations and software training, security systems, hardware installation and upgrades, and system installation and management.
• Must be able to work professionally and collegially with local Association level and Extension Administration colleagues.
• Ability to effectively communicate IT terminology and changes to all levels of users.
• Ability to lead new technological changes/updates.
• Ability to meet travel requirements associated with this position.
• Ability to meet acceptable background check standards.
• Ability to work flexible hours which may include evenings and/or weekends, as appropriate.

• Familiarity with current IT systems and hardware, preferably those that are currently used by Cornell University and/or Cornell Cooperative Extension of Suffolk County.
• Demonstrated ability to communicate effectively through oral, written, and visual channels using traditional methods and electronic technology such as Web Ex, Skype, and Zoom.
• Ability to prioritize and balance time equitably across Associations.

Salary: $75,000 -$90,000 per year

Schedule:

EXEMPT – Reg: 40 hours minumum

• Assist with developing technology policies to ensure a secure, consistent computing environment is maintained and performed at the optimum level.
• Assist with planning for IT related expenses.
• Assist with planning for the Association’ s IT needs.
• Create a new staff computer orientation program to introduce new employees to the network environment as well as software used in the Association, especially Microsoft…