DevOps Engineer​/Raleigh

Industry leader? Well, how about an industry creator?!

Walk Me, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. Walk Me guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform.

Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust Walk Me. Walk Me turns AI potential into AI performance.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, Walk Me is the place for you!

As a Dev Ops Engineer at Walk Me, you'll join our Cloud Engineering team. We’re developing Walk Me’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.

If you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—Walk Me is the place for you.

• Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
• Help implement and maintain observability solutions for monitoring system performance and reliability.
• Support local development environments to optimize developer workflows.
• Work with development teams to ensure infrastructure aligns with project requirements.
• Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
• Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
• Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 4+ years of experience as a Dev Ops Engineer, Site Reliability Engineer or similar role
• Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm.
• Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.
• Proficiency in AWS cloud platform.
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or Cloud Formation.
• Experience in managing databases, such as Mysql, Postgres and MongoDB.
• Familiarity with security best practices and tools for infrastructure and application security.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work effectively in a collaborative environment.
• A proactive and self-motivated approach to learning and adopting new technologies.
• Passion for continuous improvement and operational excellence.

• At Walk Me, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which…