Systems Administrator

This Systems Administrator role provides hands‑on, on‑site IT support across office, engineering, and production environments in a dynamic manufacturing setting. You will serve as the primary point of contact for day‑to‑day technology needs while administering network infrastructure, managing endpoints, and supporting user access in Microsoft 365 and Windows‑based environments. This position offers the opportunity to work closely with customers, participate in meetings, and follow products through the full manufacturing lifecycle, while contributing to a secure and compliant IT environment aligned with NIST 800‑171 requirements.

• Provide on‑site technical support for users across office, engineering, and production environments.
• Troubleshoot hardware, software, printing, network connectivity, and general workstation issues.
• Support and administer network infrastructure, including Forti Gate firewalls, Cisco switches, and 802.1X/NAC environments.
• Perform routine network configuration changes and troubleshoot connectivity issues.
• Install, configure, patch, and update operating systems and business applications across workstations, laptops, and servers.
• Review patching activity, system health, and vulnerability information to help maintain a secure IT environment.
• Provision and configure computers and other IT equipment for new and existing users.
• Assist with endpoint management, including imaging, patching, endpoint protection, backups, and asset tracking.
• Administer user accounts, permissions, and access within Microsoft 365 and Active Directory environments.
• Manage the IT portions of employee onboarding and offboarding, ensuring appropriate access and equipment allocation.
• Provide support for VMware ESXi, virtual servers, storage, and backup environments.
• Maintain accurate documentation related to systems, equipment, configurations, and ongoing IT work.
• Manage and prioritize incoming IT requests, ensuring issues are addressed in a timely and professional manner.
• Support organizational cybersecurity and compliance practices, including adherence to NIST 800‑171 requirements.
• Coordinate with outside IT partners and vendors when additional technical support or escalation is required.
• Collaborate with internal stakeholders and customers, attending meetings as needed to support technology initiatives and projects.
• Adapt to a variety of IT priorities and responsibilities, effectively wearing many hats in a small to mid‑size manufacturing organization.

• 3 to 5 years of hands‑on IT support or systems administration experience.
• Proven hands‑on experience with firewalls and network switches.
• Practical experience administering Forti Gate firewalls.
• Practical experience working with Cisco switches.
• Strong networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and Wi‑Fi troubleshooting.
• Experience with Microsoft 365 administration, including user accounts and permissions.
• Experience with Active Directory for user and access management.
• Experience supporting Windows‑based environments for workstations, laptops, and servers.
• Experience with VMware ESXi and virtual server environments.
• Familiarity with endpoint management, including imaging, patching, endpoint protection, backups, and asset tracking.
• Understanding of cybersecurity principles and experience supporting compliance frameworks such as NIST 800‑171.
• Ability to troubleshoot hardware, software, and network issues across diverse environments.
• Strong organizational skills to manage and prioritize multiple IT requests and tasks.
• Clear, professional communication skills for supporting users and coordinating with vendors.
• CompTIA A+ or equivalent foundational IT knowledge (explicit…