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Desktop Support Technician II — End-User Troubleshooter

Job in Town of Sweden, Monroe County, New York, USA
Listing for: Excis Compliance
Full Time position
Listed on 2026-10-14
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: Town of Sweden

Excis Compliance is seeking a Desktop Support Technician L2 to provide day-to-day local/remote desktop support, troubleshoot hardware, software and application issues, and document steps in the ticketing system. You will diagnose incidents across Windows, macOS, and Office 365, and coordinate with supervisors to ensure consistency across shifts.

Join our supportive, family-like environment where you’ll mentor technicians, deliver break/fix services, and contribute to IT excellence through IMACs,

Join us at Excis Compliance as our next Desktop Support Technician II — End-User Troubleshooter in Town of Sweden, NY, United States.

As a Desktop Support Technician II — End-User Troubleshooter, you will play an important part at Excis Compliance in Town of Sweden, NY, United States.

We invite applications for the Desktop Support Technician II — End-User Troubleshooter position located in Town of Sweden, NY, United States.

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