Senior Technical Operations Manager
Job in
Town of Boston, Erie County, New York, USA
Listed on 2026-10-14
Listing for:
Magnite
Full Time
position Listed on 2026-10-14
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Our tech fuels billions of transactions per day!
** About this team:
** The Senior Technical Operations Manager, DV+ is a critical individual contributor role focused on the DV+ platform, where publishers monetize omnichannel inventory — spanning display, video, native, audio, and DOOH — through sophisticated, AI-enhanced programmatic solutions. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform's evolving capabilities.
A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets.
**** In this role you will:
***** Handle a queue of technical escalations with high standards of organization, responsiveness, and stakeholder communication.
* Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making.
* Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency.
* Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations.
* Investigate ambiguous problems proactively, asking thoughtful questions and driving issues to resolution with minimal oversight.
* Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge.
* Collaborate cross-functionally when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives.
**** We’re looking for someone with:
***** 4+ years in technical operations or a related role
* Bachelor's degree or equivalent (advanced degree a plus)
* Strong technical knowledge of the programmatic ecosystem
* Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
* Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
* Excellent technical writing and documentation skills
* Strong analytical and troubleshooting abilities, with experience diagnosing complex issues
* Strong cross-functional collaboration and coordination skills
* Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
* Able to work independently, prioritize effectively, and thrive in a fast-paced environment
* Analytical mindset with the ability to balance immediate needs with long-term scalable solutions
** In the US, the base salary range for this role is $80,000 – $110,000.
**** Actual compensation will be determined based on location, experience, skills, and internal equity.
**** This role is also eligible for:**
* ** Annual performance-based bonus**
* ** Equity (NASDAQ: MGNI)**
* ** Comprehensive benefits package
**** During the interview process, candidates will receive more specific information about the salary range applicable to their…
Position Requirements
10+ Years
work experience
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