Production Support Lead: Reliability & Incident RCA Expert
Listed on 2026-10-14
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IT/Tech
SRE/Site Reliability, IT Support
Healthfirst in New York seeks a Software Production Support Lead to ensure stability, availability, and performance of our applications. You will investigate complex issues, guide teams, and document solutions to improve operations.
Responsibilities include incident management, root cause analysis, knowledge sharing, and reporting on support trends. Strong SQL, CI/CD experience and health-insurance domain familiarity are highly valued.
Our organisation is growing, and we are hiring a Production Support Lead:
Reliability & Incident RCA Expert in Town of Florida, NY, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Production Support Lead:
Reliability & Incident RCA Expert role at Healthfirst, based in Town of Florida, NY, United States.
We are looking to fill the Production Support Lead:
Reliability & Incident RCA Expert position at Healthfirst in Town of Florida, NY, United States.
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