Onsite Help Desk Tier 1 Technician | Customer IT Support
Listed on 2026-10-14
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
The DiMarco Group is seeking a motivated Help Desk Technician – Level 1 to be the first point of contact for end-user IT support across the organization. You will troubleshoot issues, create user accounts, reset passwords, and document solutions.
This onsite role emphasizes strong customer service, teamwork, and the ability to learn new technologies. You will gain hands-on experience with Microsoft 365, Windows 11, Halo tickets, and IT infrastructure.
This is a great role to take on the Onsite Help Desk Tier 1 Technician | Customer IT Support role at DiMarco Group.
The position is based in Town of Henrietta, NY, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 45.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
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