Content Operations Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-15
Listing for:
Artisan Talent
Full Time
position Listed on 2026-10-15
Job specializations:
-
IT/Tech
Technical Writer, HTML CSS, Digital Media & Production, Web Developer
Job Description & How to Apply Below
Content Operations Specialist Contract Chicago - IL #: 49963 Industry: Airlines/Aviation
Our client is seeking a Content Operations Specialist to support a large-scale renovation of its employee intranet. This person will build, edit, format, configure, and publish digital content within Sitecore, working closely with Content, UX, QA, and Project Management teams. The ideal candidate has strong hands-on Sitecore experience, excellent attention to detail, and the technical knowledge to troubleshoot common CMS, HTML, CSS, and JavaScript issues while maintaining accessibility and publishing standards.
You Will:- Build and update pages in Sitecore using pre-built and custom components based on designs, copy decks, and stakeholder direction
- Execute end-to-end publishing workflows including content entry, personalization, versioning, scheduling, archival, and deployment
- Format and configure content according to approved designs, requirements, usability standards, and accessibility guidelines
- Prepare pages and digital content for review, approval, QA, and final publishing
- Troubleshoot CMS errors, broken links, formatting issues, missing assets, and other content publishing problems
- Manage multiple pages, publishing tasks, and deadlines simultaneously
- Maintain accurate status updates for assigned pages and content work streams
- Collaborate closely with Content, UX, QA, Project Management, and other cross-functional stakeholders
- Support metadata, taxonomy, tagging, redirects, personalization, and content archiving as needed
- Use HTML, CSS, and JavaScript knowledge to diagnose and resolve publishing or presentation issues
- 3+ years of hands-on experience building and publishing content in Sitecore
- Experience working within an enterprise CMS environment and established publishing workflows
- Strong attention to detail and the ability to execute content changes accurately
- Experience formatting digital content for readability, usability, accessibility, and consistency
- Ability to follow templates, standards, workflows, and publishing guidelines precisely
- Experience managing multiple pages, tasks, and deadlines in a fast-moving environment
- Strong collaboration skills across Content, UX, QA, Project Management, and technical teams
- Working knowledge of HTML, CSS, and JavaScript with the ability to troubleshoot common CMS issues
- Experience with employee intranets, enterprise portals, knowledge bases, or large corporate websites preferred
- Experience with personalization, metadata, taxonomy, tagging, redirects, and content archiving preferred
- 5+ years of digital content/CMS experience preferred
- Familiarity with WCAG 2.2 AA accessibility standards preferred
- Start Date/Duration: September 21, 2026 through February 12, 2027, with possible/probable extension or conversion
- Hours/Week: 40 Hours/Week
- Schedule: Monday-Friday, approximately 9:00 AM-5:30 PM CT
- Onsite/Offsite: Chicago hybrid preferred; fully remote US-based candidates will be considered
- Travel: None
- Laptop/Software Requirements: Client-provided laptop and required software
- Background Check: Yes
- Drug Screen: Yes, Non-DOT 5-Panel
- Hourly Pay Rate: $55-$65/Hour
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