Data Systems Administrator

Henry Street Settlement is like no other organization, and our positions are not ordinary jobs. Every day Henry Street’s dedicated team carries out a 130-year blueprint of service to our community established by our founder, Lillian Wald, in 1893.

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Job Overview:

• Division/Department: Facilities Services / IT
• Work Schedule: 35 hours per week, Regular, Monday – Friday, Full Time, 9am
  -5pm
• Location: Fully Onsite in the Lower East Side
• Exempt Status: Exempt, Full benefits package
• Salary: $80, Annually

About Henry Street Settlement:

Henry Street Settlement has opened doors of opportunity for New Yorkers for more than 130+ years through social services, arts, education, and health care programs. Serving communities across the Lower East Side and beyond, Henry Street operates more than 50 programs that strengthen lives and expand human progress.

Program Overview:

The Information Technology team supports Henry Street's enterprise business and data platforms, including case management, client services, CRM, HR, finance, collaboration, and city- or funder-mandated systems. These platforms support critical program operations and may contain confidential, sensitive, or regulated information, including protected health information (PHI/ePHI). Through strong application governance, data quality, security, system optimization, and user support, IT helps ensure that information is accurate, appropriately protected, and available to support service delivery and informed decision‑making.

Job Summary:

Henry Street Settlement is seeking a hands‑on Data Systems Administrator to administer, secure, and improve the enterprise applications and data platforms used across more than 50 programs in social services, education, arts, and health care. Reporting to the Director of Information and Technology, this role will serve as a key technical administrator for business and client‑data systems, including AWARDS, Client Track, CRM, and other SaaS platforms.

The Administrator will manage application configuration, user access, data integrity, system documentation, integrations, reporting support, and application-level security and privacy controls. The role will work closely with program teams, Compliance, organizational leadership, vendors, and IT colleagues to ensure systems containing confidential or regulated information, including PHI/ePHI where applicable, are appropriately governed and supported.

The position will also support Microsoft 365 data and collaboration services, including SharePoint Online, One Drive, Teams, Entra , and Purview, particularly where those platforms intersect data governance, access management, records management, and information protection.

• Serve as a primary technical administrator for Henry Street's business and data systems, including AWARDS, Client Track, CRM, client-service, case‑management, and other agency applications.
• Configure and maintain assigned applications, including user accounts, roles, permissions, workflows, system settings, integrations, and application functionality.
• Partner with program and administrative teams to understand operational and reporting requirements and translate those needs into effective system configurations and improvements.
• Maintain and improve data quality, integrity, reporting accuracy, validation processes, and resolution of data inconsistencies or anomalies.
• Coordinate with application vendors on configuration, troubleshooting, integrations, upgrades, security issues, product changes, and technical escalations.
• Administer systems containing confidential, sensitive, or regulated information, including PHI/ePHI where applicable, in accordance with Henry Street…