Senior Project Manager IT Computer Systems Manager, Level 5

I.T. Computer Systems Managers manage and direct an Information Technology area at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility. They may manage major and/or large, complex information systems activities and/or manage a unit or group.

This job is in CUNY's Classified Managerial Service. The full specification is available on our web site at http://(Use the "Apply for this Job" box below)..html

Computer Systems Manager

Exempt

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States;

they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020).

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Reporting to the Assistant Vice President / Chief Information Officer, the IT Senior Project Manager, Level 5 will be responsible, but not limited to, the following responsibilities:

• Lead the planning, execution, and delivery of IT projects—including application development, infrastructure deployments, and system integrations ensuring alignment with institutional goals and project requirements;
• Lead the creation of project charters from ideas and requests to evaluate level of effort and return on investment before initiating projects; assist departments make decisions about major enhancements and new IT acquisitions;
• Oversee project schedules, scope, budgets, resources, and vendor relationships to achieve successful outcomes; lead regular project reporting to the CIO and other stakeholders at the college;
• Coordinate cross-functional teams, vendors, and administrative units to foster collaboration and drive project progress;
• Facilitate stakeholder meetings, document decisions, and manage project communications to maintain transparency and alignment throughout all phases;
• Provide daily oversight, coordination, and guidance to multidisciplinary project teams, including technical staff and external consultants, ensuring timely issue resolution and sustained momentum;
• Mentor team members and promote best practices in project management to cultivate a culture of excellence;
• Supervise project managers;
• Support the development and management of project budgets, funding requests, and resource allocation plans to ensure financial viability and alignment with strategic priorities;
• Proactively monitor project progress, identify risks, and implement mitigation strategies to keep projects on track;
• Uphold IT governance, procurement, and compliance frameworks, ensuring all project activities meet institutional standards;
• Guide technical integration efforts across platforms and departments, ensuring system compatibility and data integrity;
• Collaborate with vendors to support seamless project execution and ensure contractual deliverables are met;
• Assist in creating clear statements of work (SOWs) and procurement documentation for vendor-supported activities;
• Maintain comprehensive project documentation, including charters, issue logs, deliverable trackers, and status reports;
• Lead post-implementation reviews and contribute to ongoing improvement initiatives for IT project processes.

This job is in CUNY's Classified Managerial Service. The full specification is available on our web site at…