Director, Clinical Informatics and Information Technology

The Director of Clinical Informatics and Information Technology serves as the technology leader for the NYU Student Health Center (SHC) and the single senior leader for its distinct but closely coordinated Clinical Informatics and Information Technology functions, which operate under a unified management structure. Reporting through NYU IT and holding shared operational accountability with SHC leadership in accordance with the Project UnITy Agreement, the Director connects University technology strategy with clinical operations.

The Director establishes technology and informatics strategy, translates clinical and business needs into sustainable solutions, and ensures that SHC systems, services, data, platforms, architecture, security practices, and technology investments align with NYU standards and priorities. The Director is accountable for reliable and secure clinical technology services, EHR architecture and optimization, related clinical applications, data and analytics capabilities, cybersecurity and regulatory compliance, and delivery of the health information technology portfolio.

The Director provides organizational leadership for nine direct reports whose positions span separate SHC and NYU IT HR and budget lines; builds and develops a high-performing, service-oriented team; partners with clinical, operational, and University leaders; and advances technology that supports safe, effective, equitable, and high-quality care across NYU's global health network and public health responsibilities.

Required

Education:

Bachelor's Degree in computer science, health informatics, information systems, data science, or a related field, or an equivalent combination of education and experience.

Preferred Education: Master's Degree in health informatics, clinical informatics, information systems, computer science, data science, or a closely related field.

Required Experience:

• 10+ years
• Leadership of health information technology, clinical informatics, or comparable technology functions in a complex, regulated environment.
• Leadership and development of multidisciplinary technology teams and managers, including goal setting, coaching, performance management, workforce planning, and staff development.
• Proven track record as an actively engaged clinical informatics leader, serving as the primary subject matter expert for EHR clinical architecture, workflow design and optimization, and clinical decision support.
• Governance of complex, interdisciplinary programs or portfolios involving clinicians, administrators, technology professionals, vendors, and senior leaders.
• Management of technology operations, cybersecurity and technology risk, data governance, business continuity, vendor relationships, and sensitive or regulated information.
• Leadership in a matrixed organization, including management of functions and direct reports situated across separate organizational HR and budget lines.

Preferred Experience:

• Leadership experience in an ambulatory healthcare, student health, academic medical, or higher education environment.
• Experience with Point and Click and with Snowflake or a comparable cloud data platform.
• Relevant professional certification in health informatics, healthcare information management, project or program management, IT service management, cybersecurity, privacy, or cloud technology.
• Experience establishing governance for advanced analytics, predictive models, or artificial intelligence in a clinical or regulated environment.
• Demonstrated technical proficiency with programming, advanced analytics, machine learning, or high-performance computing environments.

Required Skills, Knowledge and Abilities:

• Strong strategic, organizational, and people leadership skills, with the ability to establish direction, create accountability, develop talent, and lead through change.
• Broad knowledge of healthcare technology, clinical informatics, application and infrastructure architecture, cloud platforms, interoperability, data warehousing, analytics, and systems development and lifecycle management.
• Advanced knowledge of clinical EHR architecture, functional system design, and clinical informatics, with demonstrated substantive experience in EHR configuration, clinical decision support, order set design, workflow analysis and optimization, interoperability, and system integration.
• Working knowledge of cybersecurity, privacy, identity and access management, technology risk, disaster recovery, and regulatory requirements…