Salesforce, TargetX CRM & Communications Specialist

Columbia, United States | Posted on 10/14/2026

SC

South Carolina

State of South Carolina

Onsite

Location:

514 Main Street, Columbia, South Carolina, USA, 29208.

Candidate location:
Candidate must be a CURRENT SC resident. No relocation allowed.

8 Months

Online

The candidate will have to be on an InnosoftW
2.

At least 6 months of valid work authorization

11/09/2026

10/18/2026

The Salesforce / TargetX CRM & Communications Specialist is responsible for supporting, maintaining, and enhancing the organization's Salesforce and TargetX environment, with primary responsibility for automated email drip campaigns and communications that support recruitment,engagement, and other constituent activities.

The position requires hands-on experience with Salesforce and TargetX, including TargetX Communication Planner, to create,schedule, maintain, renew, and troubleshoot automated email communications and campaign workflows.

This position works closely with functional departments, information technology staff, and other stakeholders to provide reliable, accurate, and timely communications and to support the organization'splanned transition from Salesforce/TargetX to Slate CRM.

• Serve asthe primary functional and technical resource for TargetX Communication Planner and automated drip campaigns.
• Create,configure, schedule, test, deploy, and maintain new automated email anddrip campaigns using Communication Planner; assist with SMS messaging asneeded.
• Partner with each department to plan, renew, revise, add, or retire campaigns based on its communication and recruitment needs.
• Buildand maintain recipient populations and communication audiences using
  
  Salesforce and TargetX data.
• Configure communication criteria, filters, scheduling, and related business rules.
• Create,maintain, and update reusable email templates, communication components,and campaign documentation.
• Test allnew and revised campaigns in the sandbox environment and complete quality assurance before communications are released.
• Diagnose and resolve delivery, audience-selection, scheduling, personalization,automation, and other Communication Planner issues, including campaigns that do not reach their intended target audience; coordinate with IT orvendors when escalation is needed.
• Monitor communication results and assist departments with evaluating the effectiveness of communication campaigns.
• Perform routine campaign maintenance, including cleanup and archiving of outdated campaigns, templates, audiences, and related records, while maintaining standards and best practices.

• Inventory and document existing Salesforce/TargetX drip campaigns, templates,audiences, business rules, integrations, and dependencies to support migration planning.
• Workwith departments and the Slate implementation team to translate current campaign requirements and workflows into Slate CRM requirements.
• Assist with campaign migration, configuration review, data validation, user acceptance testing, and training to help ensure continuity of communications during the transition.
• Identify opportunities to simplify, standardize, consolidate, or retire campaigns as part of the transition from Salesforce/TargetX to Slate CRM.
• Strong troubleshooting and analytical skills.
• Excellent attention to detail, particularly when managing large-scale communications.
• Abilityto understand relationships among CRM data, business processes, and communications.
• Abilityto manage multiple projects and priorities simultaneously.
• Abilityto communicate technical concepts clearly to non-technical users.
• Strong customer-service orientation.
• Abilityto work collaboratively with functional offices, IT staff, leadership, and external vendors.
• Strong understanding of data quality and data management principles.
• Abilityto translate business requirements into technical or system solutions.

• Bachelor's Degree In Computer Science or a closely related discipline

• 3+ yearsof experience working with Salesforce CRM.
• 3+ yearsof experience working with Target
  
  X.
• 3+ yearsof experience with TargetX Communication Planner.
• 3+ yearsof experience creating, managing, renewing, and troubleshooting automated email or drip campaigns.
• 3+ yearsof experience with Salesforce reports, dashboards,…