Salesforce Administrator

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit (Use the "Apply for this Job" box below). .

Location:
Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit .health

In the role, you will be responsible for key activities associated with administering and engineering solutions on Salesforce Cloud. In this role, you will operate as a member of the IT Process Engineering team, and collaboratively manage a platform primarily utilized by our Sales, Customer Care, and Operations teams. This role will drive change in a 24/7/365 Salesforce Cloud environment while accounting for the uptime requirements of the platform stakeholders.

• Act as subject matter expert in our Salesforce landscape and product use, including Sales Cloud, Service Cloud, and Community Cloud.
• Assist partner teams in shaping their roadmap on the Salesforce platform.
• Act as subject matter expert on the IT Process Engineering team, for any/all Salesforce-related tasks and responsibilities.
• Partner with Sales Operations and Development teams to manage platform lifecycle and ensure process and procedure alignment across the organization.
• Identify and clean up existing technical debt in the platform.
• Audit, document, and review permissions/roles in Salesforce as needed for compliance needs. Or build a methodology and frameworks to automate the above.
• Work to keep API integrations and installed apps, up to date and documented as needed.
• Collaborate with partner support teams to remediate production issues that impact service, revenue, or fulfillment teams with high urgency.
• Collaborate with support teams to streamline and modernize deployment methodologies and processes.
• Collaborate with coworkers to develop integrations with other similar tools, to drive cost engineering efforts and right-size workloads for cases where Salesforce is not the optimal solution.

• An optimal candidate will have one or more of these Salesforce certifications or the commensurate practical experience:
  • Salesforce Advanced Administrator
  • Salesforce Certified Cloud Consultant
  • Salesforce…