Project & Program Management II Job New York New York USA,IT/Tech

Location: New York

Role Overview We are seeking an operational specialist to support the Google Meet Hardware (Rooms) team in New York City. This role will own end-to-end hardware inventory lifecycle tracking, physical setup and maintenance of the NYC testing lab, and procurement/budget support for hardware orders and vendor contracts. The ideal candidate is detail-oriented, comfortable working with physical hardware and enterprise ERP/procurement systems, and proactive in maintaining a clean, fully operational lab environment.

Key Responsibilities

Hardware Inventory Lifecycle & Asset Management

Asset Ingestion & Tracking:
Intake all incoming prototype, dogfood, and production hardware into inventory tracking tools (SAP Prod / Agile / gPLM). Record serial numbers, MAC addresses, asset tags, and assign appropriate Project Codes (e.g., brand new MP, dogfood, development, trusted tester).
Inventory Trackers & Spreadsheets:
Maintain and update primary hardware inventory trackers (NYC Hardware tracker, GPN Index, Rooms QA inventory) to ensure real-time accuracy of device locations, statuses, and assignees.
Audits & Reconciliation:
Perform bi-weekly physical inventory counts/audits across storage rooms, lab benches, and desk areas. Reconcile discrepancies between physical counts and system records.
Disposal & E-Cycling (Dispo):
Coordinate quarterly hardware purges, routine lab cleanup, and e-recycling workflows via GUTS and secure disposal partners (SLS/SIMS). Properly categorize, de-register, update status to "Retired" in SAP Prod, and stage hardware in designated disposal bins.
Check-in / Check-out Support:
Manage asset returns and reassignments for cross-functional team members (SWE, QA, PM, UX).

NYC Lab Setup, Device Provisioning & Lab Maintenance

Unboxing & Mechanical Assembly:
Unbox, assemble, mount, and cable new Meet Hardware kits, compute boxes, touch controllers, cameras, microphones, soundbars, and peripheral accessories.
Room & Bench Setup:
Deploy and configure Meet Hardware test setups (Small, Medium, Large room configurations) across lab benches and test rooms in the NYC facility.
Device Provisioning & Network Connectivity:
Ensure devices are properly powered, enrolled into appropriate test domains/Armada fleet, connected to the CE/test corporate network, and updated to designated ChromeOS / Meet software builds.
Day-to-Day Lab Readiness:
- Verify all test stations, displays, peripherals, and compute units are powered on, connected, healthy, and ready for immediate engineering and QA use.
- Continuously organize lab benches, power rails, cabling, and staging shelves.
- Triage basic device power, cable, or network connectivity issues before escalating to engineering.

Procurement & Budget Operations

Purchase Order (PO) Creation:
Initiate and manage POs for hardware purchases, OEM test units (Logitech, Poly, etc.), lab equipment, and third-party vendor services through Google procurement tools (Buying Hub / Navigo).
Risk Assessments & Compliance:
Execute risk assessments in Navigo and ensure proper compliance categorization prior to PO submission.
Budget & Contract Tracking:
Track PO approvals, burn rates, and active vendor contracts against Cost Center 716 utilizing the internal contract and PO tracker.
Invoice & Supplier Operations:
Coordinate with external suppliers (e.g., Gecko, NTT Data, Maverick Labels) and Google vendor onboarding systems (Spend/Ariba) to verify invoice accuracy, assist with receipt of goods, and route approvals.

Required Qualifications & Experience

Experience:

2+ years of experience in hardware lab management, IT asset management, logistics coordination, or IT operations.
Hands-on Hardware

Skills:

Comfortable unboxing, assembling, mounting, and cabling conference room hardware, displays, and…