Sr. Solutions Engineer

We’re hiring a Founding Solutions Engineer to own the technical side of revenue end-to-end: run initial sales calls, deliver compelling demos, guide trials, and stay close to customers post-sale to drive adoption and expansion.

This is not a “demo-only” SE role. You’ll help move opportunities forward by combining deep wireless credibility with strong commercial instincts, and you’ll build repeatable playbooks as we scale.

Location: On-site in New York
Experience: 10–15 years in wireless / telecom / network software (with meaningful customer-facing ownership)

1) Own early-stage discovery + qualification

• Lead initial customer calls to understand the site, requirements, constraints, stakeholders, and success criteria.
• Qualify opportunities (use case fit, urgency, timeline, technical feasibility, buying process).
• Convert ambiguity into a clear evaluation plan with next steps.

2) Lead demos that convert

• Deliver crisp demos of eino’s 3D digital twin, wireless design workflows, and monitoring/insights.
• Tailor demos to industries and environments (warehouses, campuses, venues, municipalities, critical infrastructure).
• Handle technical objections and keep momentum through the buying process.

3) Design and run trials / pilots

• Train users on the platform and drive fast time-to-value.
• Define trial scope, success metrics, and a weekly cadence (what we’ll prove, how we’ll prove it, by when).
• Partner with product/engineering to troubleshoot quickly and ensure trials convert.
• Run recurring customer calls to learn what’s working, what isn’t, and what they need next.
• Turn feedback into structured product inputs (feature requests, KPI gaps, integrations, workflows).
• Build repeatable assets: discovery guide, demo script, trial checklist, ROI narrative, and objection-handling.

Senior customer-facing leadership

• 10–15 years of experience across wireless/telecom/network software, with a meaningful portion in customer-facing roles (solutions engineering, solutions architecture, product specialist, technical sales, or similar).
• Executive-ready communication: able to explain complex wireless topics simply and credibly.

Wireless technical credibility

• Hands-on experience designing, operating, or troubleshooting wireless networks.
• Strong understanding of cellular (LTE/5G/CBRS) is a major plus, alongside enterprise Wi-Fi concepts.
• Comfort discussing coverage/capacity tradeoffs, interference, handovers/roaming, telemetry/KPIs, and operational workflows.

Ownership + execution

• You run tight loops: clear plans, crisp next steps, consistent follow-through.
• You’re comfortable being the “glue” across customers, product, and engineering—and driving outcomes.

• Experience at a telecom/wireless vendor, ideally a software vendor (network management, assurance, analytics, planning/design tools).
• Startup experience or a clear track record of operating with minimal process.
• Basic Python for light scripting, integrations, data parsing, or quick automation.
• Familiarity with APIs, logs/telemetry, dashboards, and troubleshooting workflows.

We’re looking for someone who:

• Takes initiative and owns outcomes, not tasks.
• Learns fast, iterates, and improves the playbook every week.
• Is comfortable with ambiguity and can build structure from scratch.
• Treats customers like partners and brings urgency to solving real problems.
• Communicates clearly, acts with integrity, and raises the bar around them.

• You independently run discovery + demos and consistently progress opportunities.
• You launch multiple trials with clear success metrics and a strong weekly rhythm.
• Trials convert at a healthy rate, with stakeholders aligned and low friction.
• You produce the first…