Desktop Support Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-18
Listing for:
Atlas Search
Full Time
position Listed on 2026-10-18
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A financial services firm is hiring a Desktop Support Analyst to provide hands‑on hardware and software support to end users, in person and remotely.
What You'll Do- Manage Active Directory accounts, groups, permissions, and MFA enrollment
- Troubleshoot Windows, Microsoft 365, Teams, and Outlook
- Handle workstation patching, remote access (RDP/VPN), and backup/restore requests
- Build and support specialized trading and developer workstations
- Deploy and decommission hardware, and track assets and licenses
- Own and resolve service desk tickets, with clear documentation
- 1-3 years in desktop support, help desk, or IT operations
- Hands‑on Active Directory experience
- Strong knowledge of Windows 10/11 and Microsoft 365
- Familiarity with Power Shell and endpoint management/patching tools (KACE, SCCM, Intune)
- Basic networking and security awareness
- Financial services or Bloomberg support experience a plus
- Discretion, strong follow‑through, and a service‑minded attitude
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