Site Reliability Engineer III Job New York New York USA,IT/Tech

Location: New York

As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, youare the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.

Job

responsibilities

Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability
Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes
Set and track reliability and stability metrics, and use data to drive measurable improvements
Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes
Coordinate with other teams to share solutions and prevent duplicated work
Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning
Coach and develop entry- to mid-level engineers through hands-on guidance and feedback

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience
Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls)
Experience leading technologists to resolve complex, firmwide technology issues
Ability to influence team culture by championing innovation and change
Experience hiring, developing, and recognizing talent
Proficiency in at least one programming language, with preference for JavaScript, Go, or Python
Hands-on experience with CI/CD tools (e.g., Jenkins, Git Lab, Terraform)
Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
Troubleshooting experience with common networking technologies and issues
Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using Open Telemetry (metrics/logs/traces)

Preferred qualifications, capabilities, and skills

Strong hands-on ability to code and troubleshoot, with solid data fluency