Senior Application Support Lead – ITIL & ServiceNow
Listed on 2026-10-18
-
IT/Tech
IT Support, IT Business Analyst, IT Project Manager, Systems Analyst
Cynet Systems Inc. seeks an Onsite Service Lead in New York to ensure seamless service delivery for client stakeholders. You will own incident, problem and change processes and coordinate with offshore teams to resolve issues.
With 8–12 years in application or production support, you bring ITIL expertise, strong analytical and communication skills, and experience with Service Now or Jira. You will lead governance calls, monitor SLA/KPI, and drive continuous improvement.
Our group is growing, and we are hiring a Senior Application Support Lead – ITIL & Service Now in New York, NY, United States.
Learn more about the Senior Application Support Lead – ITIL & Service Now role in the description above.
We appreciate your interest in this position.
Join Cynet Systems Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).