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Site Reliability Engineer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-18
Listing for:
Elite Technical
Full Time
position Listed on 2026-10-18
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, IT Support, Network Engineer, SRE/Site Reliability
Job Description & How to Apply Below
Site Reliability Engineer Our Client, a multinational telecommunications technology company is seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering Team. As a Level 1 SRE, you will work closely with senior engineers to respond to incidents, perform routine operational tasks, and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering.
Responsibilities:- Monitor the health and performance of video services (live, linear, and on-demand) using observability tools.
- Support day-to-day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery.
- Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed.
- Participate in on-call rotations under supervision, responding to alerts and contributing to incident resolution.
- Execute runbooks for routine operational tasks, deployments, and platform maintenance.
- Write and maintain basic automation scripts (Python, Bash, Power Shell) to reduce manual work.
- Document incident response steps, troubleshooting guides, and standard operating procedures.
- Collaborate with cross-functional teams (network, storage, CDN, and applications) to support service delivery.
- Basic understanding of Linux administration and troubleshooting.
- Familiarity with scripting (Python, Bash, or Power Shell).
- Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, Data Dog, or similar).
- General knowledge of networking fundamentals (TCP/IP, DNS, load balancing.
- Awareness of streaming protocols (HLS, MPEG-DASH, RTMP) is a plus.
- Experience with cloud environments (AWS, Azure, GCP) is desirable but not required.
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