Audio Visual & Events Specialist

Position Summary

The Audio Visual & Events Technology Specialist reports directly to the Chief Information Officer and is responsible for the planning, operation, maintenance, support, and continuous improvement of the College's classroom, instructional, and conference room environments, as well as leading all event management duties.

This position provides primary technical support for all audiovisual systems across campus and is the primary coordinator of all college and community events. The position requires a flexible work schedule to support evening and weekend events as needed.

The Audio Visual & Events Specialist serves as the primary owner of the campus AV technology experience, ensuring that classrooms, meeting spaces, and event venues are reliable, functional, and equipped to support teaching, learning, collaboration, and community engagement. The position partners closely with the IT Help Desk, Infrastructure Team, Facilities, Security, and other campus departments to deliver high-quality services while maintaining responsibility for the operation, support, planning, and continuous improvement of classroom technology and events.

• Maintain, configure, troubleshoot, repair, and support classroom technology throughout the campus.
• Support and maintain ceiling-mounted projectors, Promethean interactive flat panels, document cameras, projection screens, classroom audio systems, wireless presentation systems, microphones, amplifiers, and digital signal processors (DSPs).
• Support, maintain, and troubleshoot Extron, Crestron, and other classroom control systems.
• Perform firmware and software updates on classroom technology systems.
• Perform preventive maintenance to maximize system reliability.
• Coordinate warranty repairs and vendor service.
• Develop and execute lifecycle replacement recommendations for classroom technology.
• Assist with classroom technology upgrades, renovations, and new installations.
• Maintain accurate documentation and inventories of classroom technology assets.
• Work with equipment manufacturers, service providers, and technology vendors to coordinate repairs, evaluate solutions, develop technical specifications, and obtain quotations for new equipment purchases and replacement projects.

• Install, configure, maintain, and troubleshoot campus audiovisual systems.
• Configure and support microphones, mixers, amplifiers, and digital signal processing equipment.
• Configure and maintain wired and wireless microphone systems.
• Diagnose and resolve audio and video system issues.
• Coordinate with vendors and system integrators during installations, upgrades, and repairs.

• Coordinate campus support for:
• College ceremonies
• Commencement
• Board of Trustees meetings
• Admissions events
• Faculty and staff meetings
• Community events
• Theater productions and performances
• External facility rentals

• Meeting with event organizers
• Determining event technology requirements
• Coordinating campus resources
• Scheduling space, equipment, and support
• Configuring audiovisual systems
• Operating sound systems and audio mixers
• Supporting presentation technologies
• Providing on-site technical support
• Equipment setup and teardown

• Serve as the primary event coordinator for campus event requests.
• Consult with event organizers regarding technology needs.
• Coordinate campus support for campus and community events.
• Work collaboratively with Facilities, Public Safety, and other departments.
• Manage event technology schedules and equipment assignments.
• Ensure successful technology support throughout the event lifecycle.

• Provide exceptional customer service to faculty, staff, students, and community users.
• Respond to IT Help…