AI-Driven Technical Support Lead
Listed on 2026-10-18
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IT/Tech
IT Support, AI Engineer (Applied/Software), Technical Support
Elliptic is seeking a Technical Customer Support Lead to run the TCS team and drive AI automation initiatives. You will unite four hubs, handle executive escalations, and define the support roadmap in collaboration with Engineering and Product.
The ideal candidate brings 5+ years in technical support or customer-facing engineering, 2+ years of people leadership, and a strong background with APIs, observability tools, and AI-driven automation. Hybrid work options and career growth await.
For the AI-Driven Technical Support Lead position at Elliptic, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI-Driven Technical Support Lead role in the description above.
We appreciate your interest in this position.
Join Elliptic and contribute to our ongoing work.
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